If your email software/app uses one of these basic authentication methods, you will need to update it to use modern authentication or change to different email software/app that's listed above. The following basic authentication methods are not supported: Modern authentication completely supports multifactor authentication (MFA) which is a key security service for protecting our University against cyber threats. Supported authentication methodsĪs of October 2021, only modern authentication methods are supported. This is necessary because older versions of Outlook do not support modern authentication methods.Ĭan I use other email software/apps? You may be able to use other email software/apps that support modern authentication, but we don’t recommend them as we don’t support or provide instructions for these. Save documents, spreadsheets, and presentations online, in OneDrive. If you are using an older version of Outlook, please update to a newer version, which you can get from . Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. If you are still experiencing problems after resetting your password, please send an e-mail to for assistance.We support the following versions of Outlook: Please note that this new password will be active for both your myUnisa and myLife services.ĭuring peak periods, it may take approximately 30 minutes for the new password to activate on the myLife service.
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